Shipping Policy

Last updated: June 6, 2026

We offer free standard shipping on all orders.

Processing time

Orders are processed within 1–2 business days.

Delivery estimates

• Standard: typically 7–12 business days after processing.
• Delivery times can vary with carrier and destination, especially during peak periods.

Tracking

You'll receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking to update.

Issues

If your order hasn't arrived within the estimated window, email tombruzan@tcbmetalworks.com and we'll help track it down.

Contact

EmberHaven is operated by TCB Metal Works, 1600 Layard Ave, Racine, WI 53404, USA. Contact: tombruzan@tcbmetalworks.com.